Friday, February 1, 2008
As it had become critical for Hyatt Regency Sanctuary Cove to replace their aging two-way radio system, they embarked on a process of sourcing and evaluating a reliable, rugged, group orientated communications system that also provided telephone and paging functionality.
After looking at available technologies the management team at Hyatt Regency Sanctuary Cove settled on Tetra as the most appropriate technology to meet their requirements.
| CUSTOMER NEEDS
The communication solution had to offer complete 2 way radio coverage of all buildings and surrounds, in order to obtain a high level of service and security for Hyatt Regency Sanctuary Cove’s guests and staff.
A key criterion for staff and management was to have the ability to passively monitor specific work groups to enable greater awareness of each department’s work-flow. Another of Hyatt Regency Sanctuary Cove’s key requirements was to have ability to have one-to-one contact with any individual whether by means of radio-to-radio or phone-to-radio communications.
Subscriber unit functionality was also required to incorporate;
NATIONAL WIRELESS COMMUNICATRIONS SOLUTION
With 16 years of experience and a successful track record in major radio system implementation, National Wireless is a specialist in providing wireless communication solutions for our campus based customers.
Following a thorough analysis of the Hyatt Regency Sanctuary Cove’s needs including an extensive radio coverage survey, the team at National Wireless established that implementation of a tailored TETRA trunked radio system would be the ideal solution to meet Hyatt Regency Sanctuary Cove’s campus based information communication needs.
TETRA technology is the smart choice in digital radio communication; whether it is required for a single site system like Hyatt Regency Sanctuary Cove, or multiple sites for area wide coverage. The system is based on IP technology that connects the system site controller to the base station, as well as to dispatchers, local area networks, PABX systems, network management facilities and external gateways. This level of integration and functionality means that Tetra is one state-of-the-art infrastructure.
Put simply Hyatt Regency Sanctuary Cove’s TETRA radio system provided the degree of functionality that they sought whilst providing an expansion pathway for growth in functionality and RF footprint. Further to this, the TETRA technology is an international open architecture standard that allows a future proof technology foundation.
BENEFITS TO HYATT REGENCY SANCTUARY COVE
Hyatt Regency Sanctuary Cove’s management required a communications system that was robust and future proof which also had the ability to seamless integrate into existing organisational systems and procedures allowing for improved guest services. The TETRA digital system offered not only that, but also additional benefits including;
After the successful installation of the TETRA digital system, Hyatt Regency Sanctuary Cove management team now achieves a significantly greater level of efficiency and effectiveness with their on-site communications.