National Wireless have recently invested heavily in the latest high tech service equipment for our workshops nationally. We are now better positioned than ever to offer the highest levels of service expertise to our customers.
Throughout the year, all industries enter periods of peak demand and it is vital that your communications equipment is working to its full capacity. Whether your business is mining, retail, hospitality, manufacturing or wine making; production down time during peak periods, or indeed any time, due to communication failure is NOT an option!!
Many companies have regular maintenance programs for mechanical equipment and are not aware this approach should also be adopted for two way radios and repeater infrastructure. There are many components in radio systems which have to be tuned to work together. Over time subtle variances can occur which may result in reduced performance. Performing regular preventative maintenance at least annually can ensure equipment is working to it’s optimum, and reduce the probability of a complete communications failure.
Companies make significant investments in communications infrastructure and all too often we are called in to fix equipment that has failed due to lack of maintenance. It costs the customer in lost productivity, frustrated staff and the costs of call outs. By far our most common fault is simply battery backup failure when the customer most needs it – In the middle of Australia’s inevitable power blackouts each summer.
For organisations where network and communication downtime must be avoided we offer a number of 8x5 or 24x7 Programmed Maintenance / System Support agreements.